Raphael’s Profile

Raphael RENAUX

Raphael RENAUX is a global management expert with more than 25 years of business leadership experience in Canada, Europe, the Middle East, India and East Asia.

Throughout his career, Raphael has designed and implemented innovative managerial strategies for multi-cultural and multi-disciplinary teams and orchestrated organizational transformations towards better productivity and performance standards.

He has also served as a facilitator, lecturer and coach on corporate and academic forums. Raphael’s research interests focus on leadership excellence, successful team building and healthy team dynamics.

Raphael's history

Here's How it all Started

2025 – Present 
Greater Ottawa Metropolitan Area

Des “histoires inspirantes autour du monde” pour vous faire voyager et réfléchir

Adjunct Professor in Leadership & Management

2023 – Present 
Greater Ottawa Metropolitan Area

Deliver Executive Leadership Programs

Chief Executive Officer & Founder

2019 – Present 
Greater Ottawa Metropolitan Area

Experienced Leader and Executive with a strong history of growing revenue, leading and innovating technologies. Build successful organizations by focusing on a great collaborative culture and building high-performing teams that deliver results.

• Address specific business needs (digital transformation programs, strategic plans, go-to-market, …)
• Build personal and organizational capacity (coaching, mentoring, …)
• Deliver training programs to develop effective cross-functional teams
• Link action learning to performance and business objectives

Experienced Leader and Executive with a strong history of growing revenue, leading and innovating technologies. Build successful organizations by focusing on a great collaborative culture and building high-performing teams that deliver results.

• Address specific business needs (digital transformation programs, strategic plans, go-to-market, …)
• Build personal and organizational capacity (coaching, mentoring, …)
• Deliver training programs to develop effective cross-functional teams
• Link action learning to performance and business objectives

Adjunct Professor in Leadership and Management

2019 – Present (Part-time)
Greater Ottawa Metropolitan Area

• Designed from scratch 7 professional development courses and built a holistic coaching program
• Delivered around 100 sessions to more than 1000 students in both French and English
• Topics include Time and Energy Management, Dealing with Difficult Behaviors, Creativity and Innovation, Critical Thinking, How to Reinvent Yourself, Strategic Planning & Communication under Pressure

Chief Operating Officer – Emerging countries

2019 – 2022
Greater Montreal Metropolitan Area

• Drove long term strategy that leads to growth, innovation and quantifiable business outcomes
• Devised creative Go-To-Market and initiatives to improve sales performance
• Executed operational cadence
• Managed the Customer Base Team for 6 months (Regional Sales Manager role)

2014 – 2019
Canada

Drove growth across our industry-leading cloud, mobile, and database solutions, helping more than 300 Canadian customers in 25 industries become best-run businesses.

Managing Director

2011 – 2014
Hong-Kong

• Supervised Hong Kong and Singapore offices
• Developed activities across Asia in the Finance, Retail, Transportation and Manufacturing sectors
• Streamlined internal processes with our main headquarters in France

Regional Manager

2009 – 2011
Dubai, United Arab Emirates

Region Management
 Coordinated on-going OSS/BSS projects and programs
 Strengthened existing relations with departments of key regional Media and Telecom accounts
 Resolved complex client issues through frequent interactions with executives

Business Development for the Gulf Region
 Analyzed local emerging markets, designs service offerings, and builds new partnerships
 Led bid teams, validates proposals, and negotiates contracts in cooperation with key partners such as Oracle, HP, and IBM

Skill Center Manager

2007 – 2009
Bengaluru, India

Responsible for Capgemini Indian Telecom Group (200p)
 Introduced a KPI –based approach: P&L, ARVE, ADRC, and COR
• Synchronized and monitored business processes between France and India
• Supervised 3 sites: Kolkata, Mumbai, and Bangalore, and organized clients’ visits

Delivery Management
• Planned and oversaw projects for large European telecom accounts
• Monitored quality processes, cost control, and resource allocation, using tools, such as Clarity and OpenWorkBench

People and Skills Management
• Recruited 130 IT engineers in one year and oversaw their appraisal process
• Launched centers of excellence, aimed at maximizing competencies within the team.
• Developed new telecom offers and spearheaded pre-sales activities

Sales Director

2004 – 2007
Paris, Île-de-France, France

Account Management for the 3rd French Mobile Operator (Bouygues Telecom)
• Led a team of 2 account managers
 Coordinated legal, commercial, and technical departments
 Worked closely with Offshore Delivery Centers.

Sales Development
 Prospected, negotiated, and followed up on strategic IT projects, such as CRM, Billing, OSS, and Business Intelligence systems, and value-added services platforms
 Involved in the North African business development (Tunisie Telecom)
 KPI on Sales and Customer Satisfaction
 Generated revenue of 15 to 20 million euros on recurrent and new business

2001 – 2004
Great Paris Metropolitan Region

People management
• 
Created from scratch a new business unit in a leading European consulting company
• Led a team of 4 Business Managers and 100 consultants
• Generated annual revenue of 8 million euros

Project Coordination and Business Development
• Telecom sector: Orange Group, Nortel Networks, Nec, Siemens, Sagem, etc.
• Automotive sector: PSA, Renault, ACI, etc.

Recruiting
• Hired high-potential engineers and junior business managers
• Supervised the career evolution of the recruits
• Worked as examiner and trainer at the Altran Management Institute

Project Manager for Vodafone & Bouygues Telecom Affiliate

2000 – 2001
Great Paris Metropolitan Region

• Coordinated GSM roll-out of DCS 1800 network for Bouygues Telecom (12 months, 20 sites, 2.5 million euros)

• Upgraded Vodafone France network by extending its band width around Paris (6 months, 56 sites, 3 million euros)

Research Associate

1999 – 2000

Studied radio wave propagation models for spectrum management and radio team

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Raphael Renaux is a bilingual professional, fluent in both English and French, which has enabled him to connect and communicate effectively in diverse international settings. Holding dual nationality—Canadian and French—Raphael brings a unique multicultural perspective to his leadership approach. His global outlook is enriched by his personal and cultural experiences, contributing to his effectiveness in managing cross-border teams and fostering inclusive work environments.

 
 
Commitment

SPECIALITIES

> General Management

> Organizational Transformation

> Business Strategy & Development

> Account & Partner Management

> Practice & Delivery Management

> HR management & Recruitment

organizational transformations

REGIONS & POSITIONS

> Canada: Instructor – Uottawa,

> Canada: Instructor – UMoncton

> Canada: COO – Workday Emerging Countries

> Canada: Vice President – SAP Canada

> Hong Kong: General Manager – Automic Software

> Middle East: Regional Manager – Capgemini Dubai

> India: Skill Center Manager – Capgemini India

> France & North Africa: Sales Development Director – Capgemini

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